Privacy Policy

Effective Date: 12 August 2026

Ride And Tech (“Ride And Tech”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of people who use our website, self-drive car rental services, and related platform features.

This Privacy Policy explains what information we may collect, why we collect it, how we use and protect it, when it may be shared, and the choices available to you.

This policy applies to customers and renters, vehicle owners or hosts, and visitors who access or interact with the Ride And Tech website and services.

1. Who This Privacy Policy Applies To

This Privacy Policy applies to:

• Customers and renters who browse, register, or book vehicles through Ride And Tech.
• Vehicle owners or hosts who list or offer vehicles through Ride And Tech.
• Visitors who access or interact with our website.
• Individuals who communicate with us regarding bookings, support, partnerships, or other services.

2. Information We Collect

The information we collect depends on how you use Ride And Tech.

A. Information from Customers and Renters

Depending on the service or transaction, we may collect:

• Full name
• Mobile phone number
• Email address
• Date of birth or age-related information where required for eligibility
• Driving licence details
• Government-issued identification details where required for verification
• Booking and rental information
• Vehicle, pickup, and return details
• Customer support and communication records
• Payment and transaction information

Payment card or other financial information may be processed directly by third-party payment service providers. Where applicable, Ride And Tech does not retain complete card details on its own servers.

B. Information from Vehicle Owners or Hosts

If you list or provide a vehicle through Ride And Tech, we may collect:

• Full name and contact details
• Government-issued identification information
• Address and verification information
• Vehicle registration and ownership information
• Vehicle photographs and listing information
• Vehicle availability and pricing
• Bank or payout information required to process eligible payments
• Communication and support records

We may request documents or information necessary to verify vehicle ownership, eligibility, identity, or compliance with applicable requirements.

C. Technical and Usage Information

When you access our website, certain technical information may be collected automatically, which may include:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and interactions with the website
• Approximate usage information
• Referring pages or websites
• Cookies and similar technologies

This information helps us maintain website security, understand usage, troubleshoot technical issues, and improve our services.

3. How We Use Personal Information

We may use personal information for purposes including:

• Creating and managing customer or host accounts
• Processing and managing rental bookings
• Verifying customer identity, eligibility, driving credentials, or vehicle information
• Processing payments, refunds, commissions, and eligible payouts
• Communicating booking and service-related information
• Providing customer and host support
• Responding to enquiries and resolving disputes
• Maintaining and improving our website and services
• Detecting and preventing fraud, misuse, unauthorized access, or other prohibited activity
• Maintaining records required for business, accounting, security, or legal purposes
• Complying with applicable laws, regulations, legal requests, or lawful orders

We aim to collect and use personal information only for legitimate and relevant purposes connected with our services and operations.

4. Sharing and Disclosure of Information

Ride And Tech does not sell personal information to third parties.

We may share relevant information where reasonably necessary for providing our services, including with:

Customers and Vehicle Owners

Certain information may need to be shared between a customer and a vehicle owner or host to facilitate a confirmed or requested rental, vehicle handover, communication, or related service.

Only information reasonably necessary for the relevant purpose should be shared.

Service Providers

We may use trusted third-party service providers for services such as:

• Payment processing
• Identity or document verification
• Website hosting and infrastructure
• Communication and messaging
• Analytics and security
• Technical support
• Other services necessary to operate the platform

These providers may process information on our behalf according to their applicable terms and privacy practices.

Legal and Safety Requirements

Information may also be disclosed where required or permitted by applicable law, legal process, regulatory requirements, or where reasonably necessary to protect the rights, safety, security, or property of Ride And Tech, our users, or others.

5. Payments and Financial Information

Payments made through Ride And Tech may be processed using third-party payment service providers.

Depending on the payment method, the payment provider may collect and process financial information required to complete the transaction.

Ride And Tech does not intend to store complete payment card information on its own servers.

Vehicle-owner payouts may require banking or payment information necessary to process eligible earnings.

6. Data Security

Ride And Tech takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

Depending on the nature of the information and service, security measures may include access controls, secure connections, authentication mechanisms, monitoring, and other appropriate safeguards.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. Users should also take reasonable steps to protect their account credentials and personal information.

7. Cookies and Similar Technologies

Ride And Tech may use cookies and similar technologies to:

• Enable essential website functions
• Maintain sessions and preferences
• Understand website usage
• Improve website performance
• Help maintain website security
• Measure and improve user experience

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where required, additional consent or controls may be provided for non-essential cookies or similar technologies.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide our services
• Complete and maintain booking and transaction records
• Meet legal, regulatory, tax, accounting, or business requirements
• Resolve disputes
• Prevent fraud or misuse
• Enforce applicable agreements and policies

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements and our operational practices.

9. Your Privacy Rights and Choices

Depending on applicable law and the circumstances of processing, individuals may have rights relating to their personal information, which may include:

• Requesting access to personal information held by us
• Requesting correction of inaccurate or incomplete information
• Requesting deletion of information where applicable
• Withdrawing consent where processing is based on consent
• Raising questions or concerns about the handling of personal information
• Requesting information about applicable data-processing practices

Some requests may be subject to legal, contractual, security, or other legitimate limitations.

To make a privacy-related request, please contact us using the details provided in the Contact Us section below.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social platforms, or other external services.

Those third parties operate under their own terms and privacy policies. Ride And Tech is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage users to review the privacy policies of third-party services before providing them with personal information.

11. Children's Privacy

Ride And Tech's self-drive rental services are intended for individuals who meet the applicable legal and rental eligibility requirements.

We do not knowingly seek to collect personal information from children for the purpose of providing self-drive rental services.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action where required.

12. Privacy and Data Protection Compliance

Ride And Tech aims to handle personal information responsibly and in accordance with applicable privacy and data-protection requirements.

As India's data-protection framework develops and applicable provisions come into force, we may update our policies, procedures, and privacy practices to reflect those requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make material changes, we may update the effective date displayed at the beginning of this page and provide additional notice where appropriate.

We encourage users to review this page periodically for the latest version.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you can contact us at:

Ride And Tech

Email: support@rideandtech.com

Website: rideandtech.com

We will review privacy-related requests and respond in accordance with applicable requirements and the nature of the request.

Ride And Tech — Self-Drive Car Rental

We are committed to building a transparent, secure, and user-focused mobility platform.